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Privacy Policy

  1. Herbalceutical (M) Sdn. Bhd. (“we”/ “us”) takes your privacy seriously and we are committed to protecting the privacy and security of any information that may be collected from you such as (but not limited to) name, identity number, address, gender, email address, telephone number and age (“Personal Information”) when you communicate with us, register to be our member and purchase from us in our website (
  2. All information collected will be processed in accordance with this Privacy Policy. By providing your information to us, you agree to the terms of this Privacy Policy.
  3. We will use and process your Personal Information for the following purposes:
  1. To manage and fulfil your order
  2. To fulfil your enquiry or request for certain health information and/or products.
  3. To analyse your purchase trends, in order for us better understand your needs and concerns and to suggest to you the products that best meet your needs.
  4. To keep you updated of our recent events, rewards, promotions and new products.
  5. To contact you when responding to your complaints or enquiries or to seek your feedback in relation to customer satisfaction.
  6. For internal record keeping.
  1. We will not transfer, sell, rent or otherwise deal in, disclose or reveal your Personal Information for any commercial purpose without your consent, except when we engage third parties for the purposes below:
  1. To deliver your orders.
  2. To do statistical analysis for better understanding your needs and trends of consumption.
  3. To send you publications, marketing materials, correspondences, email releases, updates or notifications.
  1. We may from time to time email you latest promotion updates, marketing materials or any other information that we deem you may be interested. If you do not wish to receive them, please inform us at
  2. You have the rights to access, review and amend your Personal Information that has submitted to us by login into your user account.
  3. We take appropriate measures to protect your Personal Information on our website, however, no data transmission over the internet can be guaranteed as completely safe and secure.
  4. We reserve the rights to amend or update this Privacy Policy from time to time, when necessary, at our sole discretion without prior notice.